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CERR Resources

Agency’s utilizing the CERR may refer to the following content for assistance with the system. Additional assistance is available via the CERR helpdesk, or by contacting the CERR administrator at CPR.RMD@state.nm.us.

Manuals and Job Aids
End User Manual
Quick Search Guide
HPE RM Frequently Used Terms

Policies and Procedures
Official Copy of Record Policy (CPR 112)
Records Management Policy (CPR 113)
File Creation and Naming Convention (in HPE RM)
File Structure Creation and Folder Linking (in Outlook)
Closing a file in HPE RM

CERR Helpdesk